Yes. You can buy dresses from us through the webshop. Renting works by reservation by date (we always confirm availability first), so you can be sure the dress is available for your occasion.

You'll find size/fit information with each dress. Still unsure? Send us your height + clothing size and (optional) bust/waist/hip measurements via WhatsApp, and we'll quickly provide fit advice so you can choose the best match.

No. Dresses are sold without a belt as standard. On the product page, you can choose a belt optionally as an add-on (if you wish).

Yes, we ship internationally. You can see the available countries, shipping costs, and delivery times in the checkout or on our shipping page.

For rentals, we require a deposit. The amount may vary per dress. After return and inspection (no damage/no stubborn stains), we will refund the deposit.

Choose your dress, select any options (e.g. belt), add to your cart, and complete your purchase via checkout. You will then receive a confirmation by e-mail.

You will see which payment methods are available at checkout (e.g., iDEAL, card, PayPal/Apple Pay depending on your country).

If you're quick, we might still be able to help. Contact us immediately via WhatsApp/email with your order number. Once an order has been processed/shipped, changes are often no longer possible.

First, check your spam/junk mail. Still nothing? Send us your name + email address, and we'll check your order.

Delivery times vary by country and carrier. You will see the current delivery time in the checkout. After dispatch, you will receive a track & trace.

Once your order has been shipped, you will receive an email with track & trace. You can use this to track your package.

Yes, we ship to many countries. Is your country not listed in the checkout? Send us a message, and we'll see what's possible.

For deliveries outside the EU, customs duties or VAT/import costs may apply. These costs are usually for the recipient (varies by country).

Yes, according to the terms in our return/refund policy. It is important that items are returned unworn and in original condition (with tags, if applicable).

Within the period stated in our returns policy. (Within 14 days)

In case of a return due to the cooling-off period/regret, the return costs are in principle for the customer (unless we offer free returns). In case of a defective or incorrectly delivered product, the return costs are for us.

Once received and checked, we will process the refund as quickly as possible. (Within 14 days) The processing time also depends on your payment method/bank.

You choose the dress and provide your desired date. We confirm availability, and then you finalize the rental + deposit. This way, we prevent double bookings.

By default, it's around your event (e.g., pick-up/receive before your event and return after). You can request extra days, which may incur additional costs.

Both are possible. You can pick up the dress (by appointment) or have it shipped. For rentals, we always advise planning well in advance.

We ship promptly, but are not responsible for carrier delays. Therefore, when renting, plan with extra margin or choose to pick up.

The deposit varies per dress (e.g. €50/€80/€100) and is agreed upon/confirmed in advance.

After return and inspection. If there is no damage and no persistent stains, we will refund the deposit.

We want to prevent you from losing your deposit. That's why we always carefully inspect the dress and try to professionally clean any stains first. If the stains are gone after cleaning and the dress is otherwise in good condition, we will refund your deposit in full. Only when there is permanent damage or stubborn stains that cannot be repaired, can (a part of) the deposit be used for cleaning or repair. We treat every dress with care and always communicate honestly about the assessment.

Return the dress with track & trace. Keep your proof of shipment. Share your track & trace within 24 hours of use with us. In case of delay: contact us, and we'll help you find a solution.

Via WhatsApp (for fitting advice and rental inquiries) or email (for order/administration). Always state your order number if you have already placed an order.

Yes. For fitting advice (size, fit, color), the quickest way to reach us is via WhatsApp. Feel free to send us your height, dress size, and the dress (link) you're interested in, and we'll help you right away.

Send us a message via WhatsApp or email with a brief explanation. If possible, include a link to the product (or a screenshot). This will allow us to help you faster and more effectively.